Soldier Support Institute

Welcome to the Soldier Support Institute Website! Looking for information on the SSI or course information? Click on the School Website buttons above or go directly to our directory links on the menu on the left side of the page.

Soldier Support Institute Vision

SSI, as the Army's Soldier Support Integration Command strives to fully integrate within the Sustainment War Fighting Function by providing state of the art education and training to Soldiers and Civilians, developing adaptive leaders and building capabilities across the Human Resource and Financial Management domains in order to strengthen an all volunteer U.S. Army as America’s force of decisive action.

BG Paul Chamberlain Commander Soldier Support Institute

BG Chamberlain was commissioned into the Army in May 1988 from Clemson University and was assigned as a Platoon Leader in Heilbronn, Germany.

  BG Chamberlain’s previous assignments include: Signal Platoon Leader and Executive Officer, 38th Signal Battalion, 56th Field Artillery Command (Pershing); Signal Platoon Leader and Executive Officer, Bravo Company, 11th Signal Battalion; Platoon Leader and Executive Officer 57th Signal Company (Separate), 17 Signal Battalion, Wuerzburg Germany; Operational Detachment A-Team Leader and later Battalion Assistant Operations Officer and Battalion Supply Officer, 3rd Battalion, 5th Special Forces Group, Fort Campbell, KY; Assistant Chief of Staff-J8/Comptroller, Joint Task Force-Bravo, Soto Cano Air Base, Honduras;  Chief of Administration/Resources Branch, Special Operations Division, Army Operations Center, Washington D.C.; Resource Manager-Budget Integration, Army Budget Office, Washington D.C.; Assistant Chief of Staff-J8/Comptroller, Multi-National Security Transition Command-Iraq;  Resource Manager, Joint Chiefs of Staff-J8, Washington, D.C.; Assistant Chief of Staff, G8/Comptroller, III Corps, Fort Hood, Texas (with a deployment as the United States Forces-Iraq, J8).  Most recently he was assigned as the Executive Officer to Dr. Matiella, the Assistant Secretary of the Army (Financial Management and Comptroller), and the Acting Director, Operations and Support, Office of the Assistant Secretary of the Army (Financial Management & Comptroller), Washington D.C.

  BG Chamberlain’s military education includes the Signal Officer Basic Course, Fort Gordon, GA and the Infantry Officer Advanced Course, Fort Benning, GA; the Special Forces Officer Qualification Course and Language School, Fort Bragg, NC; the Combined Arms Services and Staff School, and Command and General Staff College, Fort Leavenworth, KS; the Industrial College of the Armed Forces, National Defense University, Fort McNair, Washington, D.C.  His civilian educational pursuits include a Bachelor of Science degree from Clemson University and a Masters of Business Administration from Syracuse University in 2000.

  His awards and decorations include the Legion of Merit, the Bronze Star Medal, Defense Meritorious Service Award, the Meritorious Service Medal, the Joint Commendation Service Medal, the Army Commendation Medal, the Joint Service Achievement Medal, the Army Achievement Medal, the Iraqi Campaign Medal, and the Humanitarian Service Medal. He has also earned the Special Forces Tab, Ranger Tab, the Expert Infantry Badge, the Parachutist Badge, the Air Assault Badge, the Joint Staff Identification Badge and the Army Staff Identification Badge.

BG Chamberlain is married with two children.


Related Link: BG Chamberlain's Complete Bio

TRADOC Headlines

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The International Military Student Office (IMSO) planned, coordinated, and hosted the second Cultural Awareness Luncheon for International Officers (IO) attending the Adjutant General School (AGS). Students in both the AGS Basic Officer Leadership Course (BOLC) and Captain's Career Course (CCC) participated. During the luncheon, sponsors presented information on their IO's home country and IO's presented information on their sponsor's home state. The format highlights how relationships and friendships are built through the IMSO program.
We are proud of the outstanding job that the IMSO and A CO leadership did to make this event an huge success.

CSDA Website now available. Type in the link below to visit the site. Currently the site is under research and development.

CASCOM One Stop now available, click here to visit the page.

Blackboard Trouble Tickets now online. Click either CAC or AKO for direct access.

The SSI Digital Library is now online. Click here to view.

Adjutant General School

Train and develop agile leaders and Soldiers who provide human resources and music support to the force. Develop human resource (HR) concepts, doctrine, training and organizational designs to support an expeditionary Army in war and in peace.

Financial Management School

Provide trained, ready, and agile military and civilian Leaders and develop complementary concepts, doctrine, organization, and material across the spectrum of Financial Management (FM) in support of America's Armed Forces in war and peace.

Finance Soldiers Take Aim at the Money

New York Times
June 20, 2013
By Michaelle Bond

"Travis, eat a lot of bacon and kill people," Lieutenant Doyle recalled reading in a child's handwriting. Other messages included, "It's OK if you die," "We really loved you when you were alive," and "Kill lots of people."

The children also asked whether he had killed anyone on his way over to the party.

Like most soldiers, he is used to the uncomfortable question, "Have you ever killed anyone?" But for Lieutenant Doyle and other soldiers in his New York Army National Guard unit, the answer is almost always no, for battle is not part of their job description. They are the 27th Financial Management Company, based in Whitestone, Queens, and one of the least heralded segments of a military operation so large it is like a major multinational corporation unto itself.

"A lot of people forget that checks still have to get cashed in the battlefield," said Lieutenant Doyle, 26,who lives in Manhattan and, for the past year worked at Deloitte, the accounting firm, helping people through bankruptcies. "Financial transactions do occur."

As all branches of the military face tighter budgets, the finance soldiers are responsible for making sure the armed forces spend money wisely and appropriately. "We are stewards of public taxpayer funds."

Lieutenant Doyle spent four and a half years in the Air Force National Guard and has been in the Army National Guard for two years, but when the unit shipped out last weekend for a nine-month stay in Kuwait, it was his first deployment. "I want to say I went over there and served my country," he said.

The military's financial units do things like straightening out soldiers' salary discrepancies, making sure soldiers have access to their money while they are overseas, enrolling soldiers in military savings plans and paying American and foreign contractors. They distribute money to other units. If families have trouble paying their bills, the finance soldiers can help them borrow money or get their paychecks early.

"Soldiers are really grateful for us," said Sgt. Kimberly Smith, 32, of East Flatbush, who is to make sure the soldiers in her finance company have the supplies they need to do their jobs. "It feels good that soldiers feel their money and their families are taken care of."

She said that people usually want to hear war stories when they find out she is an Army sergeant. They would get better stories asking about her other job as a sergeant in the New York Police Department, she said.

The 27-member company is a mixture of people: Some studied finance in college, others did not; some soldiers have had other Army roles and others have not.

"It's probably one of the best jobs that people don't go to," said Staff Sgt. Lorenzo Muniz, 28, of East Harlem, who actually works full time for the Guard, most of the time in human resources at Camp Smith in Cortlandt Manor. He said the Army gave him a choice between two career paths after he joined the Guard in 2002. "I didn't think field artillery was going to translate into civilian life, so I chose finance."

The unit deployed to replace the 28th Financial Management Company from Pennsylvania as the senior financial headquarters stationed in Al Ahmadi, Kuwait. From Camp Arifjan, the 27th will oversee two other financial units.

Before deployment, the company completed more than a month of training in Fort Dix in New Jersey. The soldiers had to go through the same training as other soldiers, shooting weapons, driving military vehicles, learning basic medical skills, appropriate reactions to attacks and techniques to identify and respond to improvised explosive devices.

"Even though we'll be doing office work, you never know when you're going to be called up to drive in a convoy," Lieutenant Doyle said, though he acknowledged that he was "not a rough-and-tough guy."

The nine months on the other side of the world are hard on their families, but the company has to be relatively close to the action so they can handle transactions directly, face-to-face, without potential obstacles like time differences and unreliable Internet service.

"Soldiers like other soldiers helping them," Sergeant Muniz said. They call soldiers in his unit "the money people," he said. "They love seeing us."

Army School of Music

Army Band Mission "The Army School of Music trains and educates Army band Soldiers and leaders; designs, develops and implements training; integrates unit capabilities, concepts and doctrine in order to build Army bands that are versatile and adaptable in Full Spectrum Operations."

Non Commissioned Officer Academy

Train and educate noncommissioned officers through relevant, objective evaluation to support ARFORGEN; growing adaptive leaders fostered in an environment that facilitates competence, confidence, creativity, and team-building to achieve success in any operating environment.

Soldier Support Institute Library

Welcome to the Soldier Support Institute Library! Looking for a valuable resource during your attendance SSI? The Library has Battle Analysis material, Historical Field Manuals, and the Commander's professional reading list. Click here to visit the Library.

TRADOC Commander's Priorities.

1. Leader Development.

a. SMA Chandler Produces Video Message for United States Army School of Music (USASOM) Noncommissioned Officer Academy (NCOA): SMA Chandler produced a video message for the USASOM NCOA describing the importance of the Army Music Program and the tangible impact Army Bands have on Soldiers and the Army. The SMA video message will be posted to the Soldier Support Institute (SSI) homepage.

b. US Army Special Operations Command (USASOC): Leaders from USASOC spoke with both the FMCCC and FM BOLC regarding future opportunities within USASOC in Leader Professional Development sessions. Discussion focused on dispelling myths of Special Operations, career progression, responsibilities, budgets within Special Operations, and command and training opportunities.

2. Design the Future Force.

a. United States Army School of Music (USASOM) Prepares Force Design Update (FDU) Submission: As part of the Secretary of the Army's (SA) and Chief of Staff, Army's (CSA) Focus Area Review Group process, the Army Music Program will be reduced by 15%. The final implementation brief for the SA/CSA is scheduled for 24 Feb 14. USASOM is preparing the Operational & Organizational Concept Paper, Organization Design Paper and the Unit Reference Sheets to initiate a FDU.

3. Adapt TRADOC.

a. Training and Education Development – Enterprise (TED-E) Workload Management Process Assistance Visit. This visit was postponed from 13 Feb until 25 Feb due to inclement weather and road conditions in Columbia, SC. On 25 Feb 14, a representative from Combined Arms Center – Training (CAC-T), Training Management Directorate (TMD) Ms. Karen Clark, Contractor visited Soldier Support Institute (SSI) and Fort Jackson. The purpose of this visit was to provide proponents:

- feedback on their POM submission
- with a more in depth understanding of the new TED-E Workload Management Process
- gain an understanding of proponent TED workload prioritization
- identify proponent TED backlog and its impact
- identify who is doing TED at the proponents
There was a Town Hall meeting with the TED workload managers (TDD Branch Chiefs, VTC with TMD ); and a meeting with TED senior leaders.

4. Training and Education for the Future

a. Interservice Postal Training Activity (IPTA) Trains Adjutant General Basic Officer Leader Courses (AG BOLC): The IPTA provided hands-on training to AG BOLC Classes 003-14 and 004-14, in the mock post office on 17-18 Mar 14. A total of 63 AG BOLC students received training to familiarize them with postal duties and postal leader responsibilities. Many of these BOLC-B graduates will serve as postal platoon leaders overseeing a key AG function that is part of the overall Warfighter Sustainment Function.

b. Adjutant General School (AG School) Adjutant General (AG) Pre-Command Course (PCC): The AG School hosted the first of its two annual AG PCCs from 10-14 Mar 14. Attendees included future Brigade and Battalion Commanders, Division G1s and one Battalion CSM. The students spent the week discussing AG technical and leadership issues designed to address providing Human Resource (HR) Services, current technology and force structures involved in HR Services, and projected developments in doctrine, organization, and equipment which will change the way in which PSS is provided. The course also addressed the practical issues of command and staff leadership in order to provide future AG Corps leaders with the tools needed for success.

c. Review of DRAFT Sustainment Brigade (SB) 63302R000 Unit Task List (UTL). In collaboration with CASCOM, Collective Training Division, the SSI, Training Development Directorate, Collective Training Branch conducted a review and provided feedback on the Draft Sustainment Brigade (SB) Unit Task List (UTL) to the CASCOM POC. This collaborative effort ensures that the appropriate HR and FM collective tasks are integrated into the Sustainment units' Combined Arms Training Strategies (CATS).

d. Staff and Faculty Training. SSI Staff and Faculty Branch conducted a Faculty Tune-Up Professional Development Seminar 26 and 27 March 2014, Bldg 10000. We conduct the seminar over a two day period to allow maximum participation by all instructors, developers and staff personnel. The Faculty Tune-Up is a professional development workshop offered quarterly to further SSI faculty developmental goals by offering a variety of topics on training methods and concepts. Discussion topics included The Clouds of Confusion: Mitigating Poor Communication and The C.O.R.E. of Training Revisited. The workshop reviewed the eight laws of learning and aided instructors and training developers in identification of pitfalls of miscommunication.

e. Distributed Learning. The Training Development Directorate's Distributed Learning (dL) Branch coordinated a teleconference and DCO demonstration with Education Technology Branch, Financial Management School, Army Training Support Center, Program Director, Distributed Learning Systems and GFEBS PM to plan a long term fielding strategy for the GFEBS suite of courses. The demonstration allowed SSI to gain a better understanding of how the GFEBS domain is structured on the Army Learning Management System. A decision brief is being drafted to determine who will assume the responsibility of administering the GFEBS domain.

f. Multi-functional Developer Training. As part of the SSI professional development training program, the Training Development Directorate's Education Technology Branch conducted a monthly multi-functional developer training session on 25 March 2014. The topic of this session was on developing publications for the Web (epubs). The goal of the multifunctional developer training is to give our traditional developers additional technology capabilities which can be applied to their courseware. This initiative supports our ALM implementation efforts.

5. Concepts & Doctrine.

a. CDID HR Doctrine Writing Team. FM 1-0 (Human Resources Operations) Final Electronic File (FEF) is currently at the Army Publishing Directorate effective 4 March 2014. CDID anticipates publication of FM 1-0 NLT 31 March 2014. The HR doctrine team briefed the AGS Commandant on ATP 1-0.1 (G1/AG and S1 Operations) on 4 March 2014. While the initial draft of the ATP undergoes refinement, per the commandant's guidance, the HR doctrine team distributed a draft copy of ATP 1-0.1 to senior Army AG officers, CSM's and SGM's on 7 March 2014 to ascertain their input and recommendations.

b. CDID FM Doctrine Writing Team. FM 1-06 (Financial Management Operations) Final Electronic File (FEF) is currently at the Army Publishing Directorate effective 25 February 2014. CDID anticipates publication of FM 1-06 NLT 31 March 2014. The FM doctrine writing team completed the Final Draft for ATP 1-06.3 (Banking Operations) and forwarded a copy to the FM Commandant on 4 March 2014 for FMS review. The Army community can expect to see ATP 1-06.3 in final draft format for final comments NLT 31 March 2014. Doctrine writers will continue to support the FM community with the drafting of two additional ATP's, 1-06.4 (Internal Controls) and ATP 1-06.5 (Cost Management). CDID anticipates both ATP's will be in initial draft format NLT 31 August 2014.

6. Army and Joint Training.

a. Army and Joint Training. Equal Opportunity (EO) Common Core Training Support Packages (TSPs): The revisions to the Levels I-IV EO Common Core TSPs are complete, entered and approved in Training Development Capability (TDC), and ready for release to the field and the different OES and NCOES institutions. The major revisions include changes to the training on Extremist Organizations and Activities, inclusion of the new directive on command climate assessments, and the addition of guidance reference the appeal of the Don't Ask, Don't Tell policy.

b. Equal Opportunity Advisor Course (EOAC) - Army Service Specific Training (ASST): The EOAC ASST course curriculum, schedule, and exam have been updated in accordance with the recent published Army Directive 2013-29 (Army Command Climate Assessments) and the discontinued use of the Equal Opportunity Action Plan (EOAP).

7. Plans and Operations. Nothing Significant.

8. Capabilities Development Process and Sync.

Casualty Estimation Steering Committee: Concepts and Doctrine team continues to hold an active seat on the Casualty Estimation Steering Committee. Current focus is on the Medical and Casualty Estimation (MACE) tool developed at the Center for AMEDD Strategic Studies. Concepts and Doctrine team have obtained access privileges to MACE for utilization, observation and feedback from the Adjutant General School Captains Career Course as well as the Warrant Officer Basic and Advance Course. Feedback captured from the classroom environment will be forwarded back to AMEDD Strategic Studies for consideration as they continue to develop the estimation model.

9. Strategic Engagement & Messaging.

a. AG School (AGS) Hosts Army National Guard (ARNG) G-1: The AGS hosted the new ARNG G-1, COL Joseph Baldwin and SGM Donald Kiefer on 19-20 Feb 14. During their visit, they had office calls with the CG, Soldier Support Institute (SSI) and the Commandant, AGS. COL Baldwin and SGM Kiefer also talked with the ARNG Title 10 Active Guard-Reserve (AGR) Recruiting and Retention NCO's assigned to the 120th AG Battalion (Reception) and the Basic Combat Training Brigades on Ft Jackson. The Army National Guard's support of the AG School, Soldier Support Institute and Fort Jackson is important and mutually beneficial. The ARNG is projected to utilize over 30% of the total seat allocations within the AG School during FY15.

C. Other Significant Events.

1. Joint Expeditionary Base Little Creek-Ft Story (JEBLC-FS) Begins Renovation for Army School of Music (ASOM) Musical Training Annex: JEBLC-FS began demolition of Building 3503, a 15,000 sq ft facility previously used to conduct amphibious invasion simulations. The $1.7 million renovation project will provide the Navy & Army Schools of Music each with an additional large and medium musical training room. This project, scheduled for completion in Oct 14, is in addition to the $12.5 mil energy efficiency renovation of the primary facilities that house both the Army and Navy Schools of Music.

2. LTG Maude Lecture Series: Lieutenant General (Retired) Darrell D. Jones, Senior Vice President of Enterprise Learning and Development, USAA was the guest speaker for the fourteenth iteration of the LTG Timothy Maude Lecture Series on 25 Mar 14. Over 400 Soldiers, Civilians and Richland County Sheriff Deputies attended. Additional guests included Ms. Teri Maude. After introductions by COL Garlick and Teri Maude, LTG (Ret) Jones, former Deputy Chief of Staff for Manpower, Personnel and Services, Headquarters, U.S. Air Force spoke about the legacy of LTG Tim Maude and the leadership qualities required of junior leaders in today's military. Sheriff Leon Lott and the Richland County Sheriff's Department sponsored a reception following LTG (Ret) Jones' speech.

2. Force Design Division (FDD).

a. Theater Sustainment Command (TSC) 2017. The SSI CDID/Force Design (FD) Division participated in IPR#3 on 20 Mar 2014. CASCOM identified 76 positions for conversion to RC augmentation. Proponents were asked to assess the impact of making those RC augmentation positions and provide a risk assessment for each. Of the 76 proposed positions, four were HR and two were FM. Suspense to CASCOM is 31 March. Way ahead is to evaluate proponent feedback and/or use alternate billets to meet the intended 25% reduction target.
b. Global Response Sustainment (GRS). The SSI-CDID/Force Design (FD) Division participated in the GRS Mid-Planning Conference, at CASCOM, on 19 Mar 2014. The conference provided an overview of what was expected from participants, a review of the preliminary topics being considered to facilitate the RoC Drill and discussions on the two major objectives. Tasked elements provided an update regarding their coordination efforts for equipment, facilities, etc. Expectation for SSI is to have two subject matter experts (SME) present during the rehearsal 21-25 Apr and during the actual RoC Drill execution from 28 Apr-2 May. Way ahead is to remain engaged in the IPRs, review vignettes and scenarios, identify proponent SMEs and coordinate funding for SME travel.
c. Modular Handgun System Requirements Determination. Maneuver Center of Excellence requested SSI support in providing HR/FM requirements for the new modular handgun to develop Basis of Issue Plan (BOIP). The Modular Handgun System will replace the M9/M11 pistol as an individual assigned weapon. CDID (FD) Division staffed each SRC (12/14) with respective schools for input. AGS and FMS Commandants concurred with the equipping authorizations levels as they stand.

D. Significant Challenges.

Delay in United States Army School of Music (USASOM) Renovations: Design flaws in the Heating, Ventilation and Air Conditioning (HVAC) systems for both USASOM's primary training facility and the newly allocated rehearsal annex will force training to remain in current swing spaces for at least an additional eight weeks. Renovations to the primary training building are scheduled to finish in Aug 14 with rehearsal annex completion projected for Oct 14.

E. Upcoming Event/s.

1. 04 Apr 14 SSI Sexual Assault Awareness Month Run

2. 8-10 Apr CASACOM Ultimate Warrior Competition

3. 22 Apr SSI Spring Safety Stand Down Day

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ARNG ResourcesClick Banner on the left for access to ARNG resources.

Army ReserveClick Banner on the left for access to USAR resources.

TDDTDD Headlines: Mobile Initiative underway.

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LRC now operational. Visit the Learning Resource Center HERE for all your training sustainment needs.


SSI LRCThe SSI Learning Resource Center is designed to provide access to the latest Adjutant General, Financial Management, and Recruiting and Retention training material.  Resources are available for individual, collective, distributed learning to CAC (common access card) and AKO users.

Click here to explore the LRC.

New users: You must have a CAC Reader to login to the LRC. Next, Select AKO login from the dropdown menu and proceed to the LRC.

Instructions for Accessing Course Materials in SSI's SharePoint

Mandatory TrainingAssigned SSI Personnel: Click Here to Log Into the Mandatory Training Site using CAC Credentials.


RRS and External Personnel Click Here to Log Into the Mandatory Training Site using AKO Credentials.


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